You can get to that by right clicking on the "Computer" icon and then pick "properties". Please post a screen shot of the "System" page that shows just what is what. The most ideal would not to reinstall but just get it activated. If everything is good except for the product nagging about needing to be activated, and M$ says the install is genuine, you have some choices. Assuming that is not the deal, then perhaps a HP Recovery Media could be obtained, but that also require a model number for the PC. If Best Buy has used a HP restore DVD, it would be self activating. I think they are saying that just because that would resolve the Windows licensing issue and not blame them for any infractions. If the model number indicates that the PC came with Windows 7, in other words OEM Windows 7, then Best Buy should know better than to expect a Windows product key be be provided. I do not see the model number of this PC nor do I see any mention of what the original Windows version might be. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press. Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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